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PROBLEMS OF HUMAN RESOURCES MANAGEMENT AND THEIR IMPACT IN ORGANIZATIONAL PERFORMANCE: A STUDY OF ECOBANK PLC, ASABA, NIGERIA

ABSTRACT

This project is focused on the problem of Human Resources Management in the Ecobank Nigeria Plc, Asaba. The chapter one of this project work focused on the meaning and function of Human Resources Management also the problem which is human being or the personnel on how to deal with them. What leads to Human Resources Management Problem and their Impact to the Organization today. In order to maximize the economic and social well being of workers. This chapter further highlighted the Ecobank Nigeria Plc profile, the statement of problems, the purpose of the study and the hypotheses with significances. In chapter two, we have the review of literature. The management of organization was introduced and briefed, following with some definitions of Human Resources Management by various theorists and schools of thought, also the Impact of Human Resource Management in an Organizational Performance and Federal Laws affecting human resources management and also the problem of personnel management. The third chapter is all about research methodology. The chapter research, how the questionnaire were designed and method used. The selection of population sample and also the sample size used with the method of data analysis which is chi-square, the decision criteria for validation of hypotheses and the determination of critical value. The fourth chapter is all about the data presentation and analysis. How the questions in the questionnaires were administered and presented with analysis of each question and hypothesis. Finally, chapter five is the summary of findings, recommendations and conclusion made after the research work.

 

TABLE OF CONTENTS

Cover page                                                                                            i

Title page                                                                                             ii

Declaration                                                                                            iii

Certification                                                                                           iv

Dedication                                                                                             v

Acknowledgements                                                                                vi

Abstract                                                                                                vii

Table of contents                                                                                   viii

CHAPTER ONE: INTRODUCTION

1.1     Background                                                                                  1

1.2     General Background                                                                      2

1.3     Profile of Ecobank Plc.                                                                  5

1.4     Statement of Problems                                                                   7

1.5     Purpose of the Study                                                                     8

1.6     Research Questions                                                                       8

1.7     Statement of Hypotheses                                                                9

1 .8    Significance of the Study                                                                        10

1.9     Operationalization of Terms                                                            10

CHAPTER TWO: LITERATURE REVIEW

2.1     Management                                                                                 12

2.2     Some Definitions of Human Resource Management                           13

2.3       Effects of Human Resource Management on Organizational Performance 17

2.4     Management Functions                                                                  19

2.5     Operatives Functions                                                                     22

2.6     The Role of Human Resources Manager                                          28

2.7     Leadership and Motivation                                                              28

2.8     Importance of Human Resource Management                                   30

2.9     Federal Laws Affecting Human Resources                                       31

2.10   Problems of Human Resources Management                                             33

CHAPTER THREE: RESEARCH METHODOLOGY

3.1     Introduction                                                                                  38

3.2     Sources of Data                                                                            38

3.3     Population Sample Frame and Size                                                  40

3.4     Instrument of Data Collection                                                         41

3.5     Data Collection Technique                                                              41

3.6     Statistical Tools for Data Analysis                                                   42

3.7     Decision Criteria for Validation of Hypothesis                                   43

CHAPTER FOUR: PRESENTATION AND ANALYSIS OF DATA

4.1     Introduction                                                                                  45

4.2     Testing the Hypotheses                                                                  49

CHAPTER FIVE: DISCUSSION OF FINDINGS, SUMMARY, CONCLUSION AND RECOMMENDATIONS

5.1     Discussion of Findings                                                                   64

5.2     Summary                                                                                     65

5.3     Conclusion                                                                                   67

5.4     Recommendation                                                                           68

5.5     Areas for Further Findings                                                             69

Bibliography                                                                         70

Appendix                                                                                      71

 

CHAPTER ONE

1.0     INTRODUCTION

1.1     BACKGROUND

Human Resource Management is not new though misunderstood. Every organization set up so long there are people working thereconscious1y or unconsciously deals with Human Resources management and its attendant problems.

Human Resources Management is dynamic and the source and failure of any organization depends on the human resources. This is because every other resource material, financial and so forth resolves around and indeed controlled by the human resources. There is no gain-saying that the greatest of all resources at the disposal of any organization is the personnel (Human resources). Considering this, the need for effective and efficient human resource management in any organization cannot be overlooked or ignored. This report seek therefore to study or investigate human resources management practices in some Nigeria establishments.

This report research seeks to establish the current personnel management practice, the problems/drawback, prospect and proffer  solutions. To effectively achieve this the report is broken down into five (5) chapters for easy understanding.

 1.2     GENERAL BACKGROUND

 

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