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THE EFFECT OF TRAINING AND DEVELOPMENT ON EMPLOYEE EFFICIENCY IN FIRST BANK NIGERIA PLC


TABLE OF CONTENT
Cover page                                                                       i
Title page                                                                         ii
Declaration                                                                      iii
Approval page                                                                  iv
Dedication                                                                       v
Acknowledgement                                                            vi
Abstract                                                                           viii
Table of content                                                               ix
CHAPTER ONE (INTRODUCTION)

    1. Background of the study                                          1
    2. Statement of the problem                                         5
    3. Objectives of the study                                             5
    4. Significance of the study                                          6
    5. Research question/hypothesis                                 7
    6. Scope of the study                                                   8
    7. Limitation of the study                                             8
    8. Definition of terms                                                   8

CHAPTER TWO (LITERATURE REVIEWS)

    1. Introduction                                                             11
    2. History of training in the banking industry              12
    3. Conceptual definition of training and development 14
    4. Training needs and job analysis                              19
    5. Objectives of training programmes                           22
    6. Method of evaluating training programmes              24
    7. Kind or type of training                                            26
    8. Types of training techniques                                    28
    9. Principle for effective management development      31
    10. Problem associated with management development        33

CHAPTER THREE

    1. Introduction                                                             35
    2. Research design                                                       35
    3. Area of study                                                            36
    4. The population of study                                           36
    5. Sample and sampling techniques                            36
    6. Instrument of data collection                                   37
    7. Validation of the instrument                                    37
    8. Reliability of the instrument                                    38
    9. Method of data collection                                         38
    10. Method of data analysis                                           38

CHAPTER FOUR

    1. Introduction                                          39
    2. Characteristic of the respondents, sex, age, educational background.                                         39
    1. Presentation of data and analysis of tables              40
    2. Summary of findings                                               49   
    3. Discussion of the findings                                       49

CHAPTER FIVE

    1. Summary                                                                  51
    2. Conclusion                                                              52
    3. Recommendation                                                     53

Reference                                                                 56
Appendix                                                                 58

 

CHAPTER ONE

1.1 ...

1.2 STATEMENT OF PROBLEM

A look into some banks and other financial institutions has shown that despite resources in vested into training programmes the impact  on the efficiency of staff is far below its objective. These problem include:
1).    The employee always seen to lack the necessary induction training in regard to the activities of the employee that result to low out put.
2).    Many bank do not have proper career path programme or their work forces, and if this seen and properly implemented, it will lead to low efficiency of the organization.
3).    Poor selection of development programme for the top executive in the banking industry. Most of development are unrelated on the job.
1.3   OBJECTIVE OF THE STUDY
        The objective of the study include:
1.     To examined the impact of training and development on bank staff efficiency.
2.     To evaluate the relationship between training and output.
3.     To identify the adequacy or relevance of training course contents to the need of staffs.
4.     To undiscovered the constraint associated with the implement of training and development contents.
5.     To unravel the impact of training and development of staff.
6.     To make more recommendation that could be improved upon on the impact of training and development on bank efficiencies.

1.4   SIGNIFICANCE OF THE STUDY
The banks in Nigeria, through the banking Act 1959 amended, by the banking decree, provision of 1961, established a training center in the early, 1990 that encourage the development of highy skilled manpower with the views to professionalism banking efficiency.

Also, the study would be useful to the institution (school) and department by design training curriculum and programme for their staff and students.

Again, the study would contribute to further academic knowledge or research especially to students and scholars who will be embarking on similar research topic: Training and development     

RESEARCH QUESTION

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